Terms & Conditions
Terms of using Ogmo.
Last updated: October 2, 2026
Plain-language summary
Before the legal text: here is what this document actually means.
- •Cloud captioning needs an internet connection. Your audio is sent to a third-party speech recognition API for real-time captioning and speaker identification. On Mac, an offline mode transcribes on your device without sending audio anywhere. Transcript text is sent to third-party AI services when you generate summaries, use Chat, or have speaker names suggested (on Mac you can instead choose on-device Apple Intelligence). Your transcripts are saved on your device — not on our servers, unless you choose to share a session.
- •Captions, summaries, Chat answers, and suggested speaker names are AI-generated. Accuracy varies based on audio conditions, accents, and environment. For situations where a transcription error would have serious consequences, use supplementary support alongside the App.
- •The app is provided as-is. We cannot guarantee it will work perfectly in every environment.
- •You own your transcripts. We do not store them on our servers, except a session you choose to share.
- •All payments are processed by Apple through the App Store or Mac App Store: one-time minute packs and, on iPhone and iPad, any subscription plans offered. For billing issues, refunds, or payment disputes, contact Apple directly.
- •If something goes wrong outside of payment matters, our liability is limited to the greater of what Apple remitted to us on your behalf in the last 12 months, or $10 USD.
- •Apple distributes this App but is not a party to these Terms. Apple's standard end user license agreement also applies to your download. Apple has no obligation to provide support, maintenance, or warranty for the App — that responsibility is ours.
The full legal text below expands on these points. If something is unclear, contact us.
1. Who you are agreeing with
These Terms and Conditions (“Terms”) are a legal agreement between you (“User”) and Ogmo (“we”, “us”, “our”), a project currently operated by Daria Iaparova (founder and operator) and Wentao Guo (Apple Developer account holder), pre-incorporation, trading as Ogmo. The Mac app is published through its own Apple Developer account. References to “Ogmo” refer to this team and any future incorporated entity operating under the Ogmo brand.
Note on incorporation: Upon incorporation, these Terms will be updated to reflect the registered legal entity name, jurisdiction, and company number.
By downloading, installing, or using the Ogmo application for iPhone and iPad or the Ogmo application for Mac (each, the “App”), you agree to these Terms as they apply to the App you use. If you do not agree, do not use the App.
2. What Ogmo is
Ogmo is an application for iPhone, iPad, and Mac designed to provide real-time captions, speaker identification, and AI-generated session summaries for Deaf and Hard-of-Hearing (DHH) university students and others who benefit from accessible audio transcription.
The Mac app also lets you caption audio playing on your Mac (such as a call or meeting) as well as your microphone, ask AI questions about a session (Chat), transcribe on-device in an offline mode, and optionally share a session through a web link. Where available in your version, it can also import audio or video files for transcription and re-transcribe saved sessions.
The App is an assistive technology tool. It is not a certified medical device, an official accessibility compliance solution, or a replacement for professional captioning services or sign language interpreters.
3. Who can use Ogmo
You may use Ogmo if:
- You are at least 13 years of age (or the minimum age in your jurisdiction for entering agreements)
- You have downloaded the App through the Apple App Store or the Mac App Store
- You agree to these Terms and Apple's App Store Terms of Service (including its Mac App Store terms, where applicable)
If you are under 18, you should review these Terms with a parent or guardian.
Ogmo is available globally through the Apple App Store and Mac App Store, with current focus on university students in ASEAN and English-speaking regions. Nothing in these Terms limits who may use the App based on disability status — the App is built for everyone who benefits from real-time captions.
4. License to use the App
We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on any Apple-branded device that you own or control, for your personal, non-commercial use, subject to these Terms and Apple's App Store Terms of Service.
You may not:
- Sublicense, sell, resell, transfer, assign, or otherwise dispose of your rights to the App
- Use the App on any device you do not own or have the legal right to use
- Use the App for any purpose other than as described in these Terms
These Terms do not transfer any ownership of the App to you. The App is licensed, not sold.
The App is also subject to Apple's Standard Licensed Application End User License Agreement (“Apple EULA”), which applies to your download from the App Store or Mac App Store unless we provide a separate license agreement for the App. These Terms supplement the Apple EULA; the Apple-required minimum terms below are included for your information.
5. Minute packs and payment
5.1 Pricing and plans
Ogmo offers a free usage tier and one-time minute packs — consumable in-app purchases that add captioning time to your account — on iPhone, iPad, and Mac. Minute packs are not subscriptions and do not renew. iPhone and iPad may also offer monthly subscription plans that provide additional captioning hours per month; hours from a subscription plan are allocated monthly and do not roll over.
Current pricing for all tiers, subscriptions, and minute packs is set by Ogmo and displayed in the App Store or Mac App Store at the time of purchase. Ogmo may change pricing and plan structures at its discretion. For material changes to active paid subscriptions, we will provide reasonable advance notice.
5.2 How billing works
All purchases are processed exclusively by Apple through the App Store or Mac App Store. Ogmo is not a payment processor. Ogmo does not collect, store, handle, or have access to your payment information, billing details, or financial data.
Purchase validation, entitlement tracking, and your minute balance are handled by RevenueCat on our behalf. Your balance is tied to your Ogmo account and is shared across the devices you sign in on with that account. You can redeem promotional or gift codes through Apple's standard code redemption flow.
Minutes are used when you use cloud transcription — live captions, and (on Mac) importing or re-transcribing a file in cloud mode — and Mac usage is rounded up to whole minutes. On Mac, offline mode (on-device transcription) is free and does not use minutes. If you run out of minutes you will need to add more before starting another metered session.
5.3 Refunds and billing disputes
All refunds, billing disputes, and payment-related issues are governed by Apple's refund policy and must be directed to Apple. To request a refund, use Apple's standard App Store or Mac App Store refund process at reportaproblem.apple.com.
6. How your data is handled
6.1 How processing works
Cloud captioning requires an internet connection. When you use it, your live audio is transmitted to Soniox for speech-to-text conversion. On Mac, if you import an audio or video file or re-transcribe a session in cloud mode, the session's audio file (audio only) is uploaded to Soniox for that purpose. On Mac, you can instead use an on-device offline mode, in which audio is processed on your Mac and is not sent to Soniox.
When you generate a summary, ask Chat a question (Mac), or have speaker names suggested (Mac), the relevant transcript text is sent to an Ogmo cloud function, which forwards it to a third-party large-language-model provider through OpenRouter. On Mac you can instead choose Apple Intelligence, either on-device or through Apple's Private Cloud Compute.
Accounts use Google Firebase Authentication; if you share a session, its contents are stored in Google Firebase. Purchases are handled by Apple and RevenueCat. On iPhone and iPad, analytics and crash reports are collected via Google Firebase; the Mac app does not collect analytics or crash reports. The Privacy Policy describes each of these flows in detail.
6.2 What we store — and what we do not
Your transcripts, session summaries, and Chat conversations are saved locally on your device. Ogmo does not store copies of your transcripts, summaries, or audio on our own servers, except a session you choose to share (see below). The Mac app also saves a recording of each session on your device for playback, which you can turn off in Settings, and writes a Markdown copy of each session to a local folder.
We do store the information needed to run your account: your account identifier and, where your sign-in method provides one, your email address (through Firebase Authentication), your minute balance and purchase receipts (through RevenueCat), and your marketing preference if you opt in.
We do not collect:
- Your audio recordings on Ogmo's own servers (audio goes to our speech-recognition provider for processing)
- Stored copies of your transcripts or session summaries on our servers, other than sessions you choose to share
- Biometric data of any kind
6.3 Sharing sessions
If you share a session, its transcript, speaker labels, and summary are uploaded and made available at a web link that anyone who has the link can open (unless you set a password). Only share sessions you have the right to share, and take care with who receives the link. You can remove a shared copy as described in the Privacy Policy, including by deleting your account.
6.4 – 6.6
If you contact us for support, we may retain that communication. Transcripts, recordings, and exported files are saved locally on your device — you are solely responsible for backing them up. A full Privacy Policy is incorporated into these Terms by reference.
7. Accuracy and limitations
Ogmo uses Soniox for cloud speech-to-text and speaker identification, and on-device models when you use offline mode on Mac. Caption accuracy depends on microphone quality, background noise, speaker accents, internet connection, and language.
We do not guarantee that captions, speaker identifications, session summaries, Chat answers, or automatically suggested speaker names will be accurate, complete, or suitable for any particular purpose. AI-generated text can be wrong or can omit important information; check it against the original before relying on it.
Do not rely on Ogmo captions for anything where an error could have serious consequences — for example, medical appointments, legal proceedings, or formal academic examinations without supplementary support in place.
Using Ogmo does not guarantee that a university, institution, or individual meets any legal accessibility or disability accommodation obligation.
8. Your responsibilities
As a user, you agree to:
- Use the App lawfully and in compliance with these Terms
- Not record individuals without their knowledge or consent where required by law
- Not use the App to capture, store, or distribute content in violation of privacy or recording laws
- Only capture meetings, calls, or other audio — including audio playing on your Mac — where you have the right and, where required, everyone's consent to do so
- Only share a session through a link where you have the right to share its contents and the consent of the people recorded in it
- Not attempt to reverse-engineer, decompile, or extract the App's source code
- Not distribute, sublicense, or resell the App or its output for commercial purposes without written permission
- Not use the App in any way that could damage or interfere with associated systems
9. Intellectual property
The Ogmo application, including its code, design, and branding, is owned by Ogmo and protected by applicable intellectual property laws.
You retain full ownership of any transcripts, summaries, or other content generated by the App based on your sessions. We claim no rights over your content.
10. Third-party services
The App integrates with the following third-party services. Your use is subject to their respective terms and privacy policies:
- •Soniox — real-time and file speech-to-text and speaker identification. Privacy policy
- •OpenRouter and its model providers — AI session summaries, Chat answers, and speaker-name suggestions from transcript text. Privacy policy
- •Apple Intelligence — optional on-device or Private Cloud Compute summaries and Chat on Mac. Privacy policy
- •Google Firebase — accounts (Authentication), optional session sharing (Firestore), cloud functions, remote feature settings, and, on iPhone and iPad, analytics and crash reporting. Privacy policy
- •Google Sign-In — optional sign-in with a Google account on Mac. Privacy policy
- •RevenueCat — purchase validation and minute balance (and subscription entitlements on iPhone and iPad). Privacy policy
- •Apple — App Store and Mac App Store distribution, purchases and code redemption, and Sign in with Apple. Privacy policy
11. Maintenance and support
Ogmo, not Apple, is solely responsible for providing maintenance and support for the App. Apple has no obligation to provide any maintenance or support services for the App.
If you have questions, found a bug, or need help, contact us at support@ogmo.app. We do not guarantee a specific response time, but we do read every message.
12. Disclaimer of warranties
To the maximum extent permitted by applicable law:
The App is provided “as is” and “as available” without warranties of any kind, either express or implied. We expressly disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.
Apple provides no warranty for this App. In the event of failure to conform to any applicable warranty, you may notify Apple and Apple will refund your App purchase price (if any). Apple has no other warranty obligation with respect to the App.
Some jurisdictions do not allow the exclusion of implied warranties. If you are in such a jurisdiction, some of these exclusions may not apply to you.
13. Product claims
Ogmo, not Apple, is responsible for addressing any claims you or any third party may have relating to the App, including product liability, regulatory compliance, consumer protection, privacy, and intellectual property claims. Apple has no responsibility for investigating, defending, settling, or discharging any such claims.
14. Legal compliance and export
By using the App, you represent that you are not located in a country subject to an embargo or designated as a “terrorist supporting” country, and are not listed on any government list of prohibited or restricted parties. You will comply with all applicable local, national, and international laws.
15. Limitation of liability
To the maximum extent permitted by applicable law:
Ogmo will not be liable for indirect, incidental, special, consequential, or punitive damages; loss of data or transcripts; damages from reliance on inaccurate captions; or unavailability of third-party services.
Our total liability will not exceed the greater of: (a) the amount Apple has remitted to Ogmo attributable to your purchases in the 12 months preceding the claim, or (b) $10 USD.
Payment-related matters are explicitly excluded from Ogmo's liability. All billing and payment disputes are controlled exclusively by Apple through reportaproblem.apple.com.
Some jurisdictions do not allow certain liability limitations. Nothing in these Terms limits liability that cannot be excluded by law.
16. Apple as third-party beneficiary
You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.
17. Termination
You may stop using the App at any time by deleting it from your device. Deleting the App will permanently remove all locally stored transcripts and session data (on Mac, files you exported to a folder of your choosing are not part of the App and stay where they are). Deleting the App does not delete your account or any session you shared.
You can delete your account at any time from the App's Settings. Deleting your account removes it and the session data you shared from our servers, as described in the Privacy Policy, and on Mac also erases that account's sessions and recordings from the device.
We reserve the right to suspend or terminate your access at any time if you violate these Terms. In cases of serious violations, termination may be immediate and without notice.
On termination, your license to use the App ends. Sections that by their nature should survive termination will survive.
18. Changes to these Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date and, for material changes, notify you within the App or by other reasonable means.
Continued use of the App after updated Terms take effect constitutes your acceptance. If you do not agree, stop using the App.
19. Governing law and disputes
These Terms are governed by the laws of Australia, without regard to conflict of law principles. Disputes will first be attempted to be resolved informally by contacting support@ogmo.app. If informal resolution fails within 30 days, disputes will be subject to the exclusive jurisdiction of the courts of Australia.
Consumer protection rights: Nothing in these Terms limits, waives, or overrides any rights you may have under applicable mandatory consumer protection law, including the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).
20. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
21. Entire agreement
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Ogmo regarding the App, and supersede all prior agreements and understandings.
22. Contact
If you have questions about these Terms, found a bug, or need support:
Email: support@ogmo.app
Website: ogmo.app
We are a small team. We read every message.
These Terms were last reviewed and updated on October 2, 2026. Legal entity details will be updated upon company incorporation.